Technical writing, or technical communication, is about conveying information in a way that is appropriate to a particular audience. It involves analysing a task or concept in order to break it down and explain it in terms that are understandable. Information that is clearly written and well-structured can communicate complex concepts and procedures to non-technical readers.

The use of screen-capture software such as Captivate can also aid the process of conveying specialist information online.

Acute provides basic technical writing services, including:

  • instructions
  • user guides
  • organisational policies and procedures
  • online contextual help entries
  • reference guides
  • non-fiction generalist publications.